Returns

When a return inquiry is received, you will receive a pre-paid label via e-mail for any orders containing clothing, accessory or shoe items only.  A $6.50 return shipping fee will be deducted from your credit.  Any large toys, baby gear, etc, may be mailed back to us, upon approval, at the customers expense for store credit only.

Once your item is received and inspected, we will send you an email to notify you that we have received your returned item.  Please allow up to 72 hours upon arrival for your return to be processed.  Returns received throughout weekends or holidays may require additional processing times.

Shoes must be returned in their original box inside of a mailing envelope or shipping box. If there is any damage to the original shoe box, your return may be rejected. 

At this time, we will notify you of approval or rejection of your store credit. Upon approval we will send you a store credit in the amount of your item at time of purchase. 

Click here to start a return.

What is “Free Returns” Coverage?

When you opt-in for coverage at checkout, your return shipping label is included, allowing you to return any item(s) in your order for a store credit or exchange for FREE.

If you decide not to buy return coverage you can still return your items, but you will be responsible for the cost of the return shipping label.

All returns are subject to the guidelines outlined in our Return Policy.